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Home Care for the 21st Century

Better Communications, Better Service, Better Quality of Life

Carefully approaching a delicate subject

At a recent Hospice Conference in Portland, ME, Dr. Ira Byock told us about his unusual request for a Father's Day Gift. 

He received the heath care directives of his two daughters. I couldn't help but think that if a gerontologist is doing that in his family, we all should be.

Yes, I still consider doctors to be authorities, on some subjects, while doing my homework on the internet before my visits. As a doctor, how does he urge patients to complete directives?

At the time of their first visit, a health care directive form is included in the patient's paperwork to be completed. "We do this for all of our patients", he explains to them. It's a matter-of-fact statement and it tends to work.

Here are some definitions of advance directives for you: 

A living will (health care declaration or health care directive) lists the treatments and life-sustaining measures you want and don't want. Included are: Mechanical Ventilation, nutrition or hydration administering, dialysis, and organ donation. Contact a local medical school if you would like to donate your body.

A health care Power of Attorney is a document that designates an individual to make medical decisions for you in case you're unable to do so.

A DNR is a request to not have cardiopulmonary resuscitation (CPR) if your heart stops or if you stop breathing. You can add a DNR to your file at your doctor's office. We recommend that you keep one at home, on top of the refridgerator, where it can be easily accessed. 

I recommend ordering "Five Wishes" from http://www.agingwithdignity.org/five-wishes.php, published by Aging with Dignity. It can also be completed online. Not only does it ask similar questions (as above) but it includes such topics as "Do you want a memorial service?" "How would you like to be remembered?" I am liking mine, very much.

Don't wait until the next holiday that you celebrate. Add "Order this form" to your to-do list. Doing this will be a comfort to your family and a gift to yourself.

 

 

 

 

Community Builder Avatar Posted by: Karen Banning Created on: Mon 27 January 2014 10:47 Last modified: Mon 27 January 2014 11:40
This article was posted in The Whole Elder and tagged with elder care, health care directives, living will, power of attorney, wills
 

Virtual Dementia?

 

I spent half of Jaws under my seat and have not watched horror movies since. This seems like one. I can't see, my feet hurt and there is constant noise. This is just like that party last week.

The four of us from Caring Companion Home Care are starting a "virtual dementia tour" at Atria in Kennebunk,. ME.The form asks: Do you feel confused, anxious, disoriented? I don't know what is going to happen. Maybe anxious. 

We each put plastic soles with spikes face up in our shoes. Next are yellow goggles and big gloves. Lastly, ear buds playing constant noise- I keep trying to hear what the people are saying but it is a jangle of ...well, noise. Susan leads me into an apartment, promising not to leave me and asks me to do four tasks. I immediately forget number four. 

1- Find and put on the white sweater. I head for the bedroom, walking slowly and hunched over because I can't see my feet. My co-worker (at least I THINK it is Maggie) is folding clothes on the white bedspread. That wasn't on my list - or was it? The sweater is not there but here it is in the white closet. 

2- Write three sentences in a letter to your family and put it in the envelope. Is the paper in the bedroom? No. Kitchen, no. Score! Living room. I can't see if my pen is writing and jeesh, I can't feel the paper to rip off the pad. These people are mean and I now hate envelopes. 

3- Set the table for four. They didn't get me this time. Only 2 mats are out. But, dang. Paper plates. How many are here? Plates and mugs, not so bad. I can't feel the weight of the plasticware. 

I hear Maggie asking questions. "She won't answer you!" I yell. I can hardly hear myself. Can she hear me? She is counting out her tasks and says "water". That's it! My fourth thing. I feel around for the clear plastic cup. 

Yay, I win. What do I win? Awareness of fear, frustration, disorientation and wanting help, feet that still tingle and thankfulness that I do not have dementia. 

Susan gives us therapy...er...talks to us about the experience. We talk about color contrast and keeping items where they belong. It's hard for dementia patients to see white on white which is why it's a good idea to use colored plates so they can see their food. It's good to greet someone from the front, waving hello, saying their name aloud and extending your hand. I can see that these steps will help to orient someone. 

An hour later, we have put the episode behind us. Because we can. I am so glad I can. 

 

Community Builder Avatar Posted by: Karen Banning Created on: Tue 17 December 2013 17:26 Last modified: Wed 18 December 2013 08:22
This article was posted in Local Resources, Your Stories, Alzheimer's and Dementia and tagged with elders, dementia, elder care, Alzheimer's, rehabilitation
 

Thank you!

We sincerely appreciate our caregivers and we thank them often. The work they do, their devotion and our work have brought tenderness into my life. I often tell my coworkers that my job has changed me. I am not making that up, anticipating my next raise!

Back in the dark ages, I found socializing to be awkward, embarrassment-inducing and


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Community Builder Avatar Posted by: Karen Banning Created on: Wed 13 November 2013 17:23 Last modified: Thu 14 November 2013 06:30
This article was posted in The Whole Elder, Caring for Caregivers, Hands-On Caregiving, Your Stories, Build Your Caring Network and tagged with elders, aging, dementia, concord, massachusetts, home care, elder care, aging in place, assisted living, maine, kennebunk
 

How to communicate with people with dementia (or anyone!!)

I have to confess. I am a list-maker. My excuse is that I am a visual and kinetic learner. Seeing the words in front of me and the actual movement of writing help me to remember what I have to do, or buy or who to call. 

It may not be polite to carry a list of the following communication tips, but you can review them and try a few at a time. They are even useful in everyday life, especially when meeting new people.


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Community Builder Avatar Posted by: Karen Banning Created on: Thu 07 November 2013 17:06 Last modified: Wed 13 November 2013 17:31
This article was posted in The Whole Elder, Hands-On Caregiving, Alzheimer's and Dementia and tagged with elders, aging, dementia, concord, massachusetts, home care, elder care, aging in place, assisted living, Alzheimer's, maine, kennebunk
 

How to Greet People with Dementia

25 years ago, walking to an Ocean City, NJ beach with my three-year-old daughter, I sang at each street corner. "Stop, look and listen, before you cross the street. Use your eyes, use your ears, and then you use your feet!"

Approaching a person with dementia is significantly different than greeting a friend or family member. It is important for you to know that their brain is changing. They are confused or anxious. They may not remember you, that you were coming, or why you are there. To ensure that your appearance does not startle a person with dementia or put them "on edge", try the following, which is very similar to that little song: 

 

Direction


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Community Builder Avatar Posted by: Karen Banning Created on: Mon 04 November 2013 10:43 Last modified: Wed 13 November 2013 17:30
This article was posted in Hands-On Caregiving, Alzheimer's and Dementia and tagged with elders, aging, dementia, concord, massachusetts, home care, elder care, aging in place, assisted living, Alzheimer's, maine, kennebunk
 

Dr Robert Stern Speaks on Alzheimer's Disease at Concord Council on Aging

dr-robert-stern
By Vernon Doucette,
Boston University Photography

Concord residents had a terrific opportunity to learn from one of the nation's leading Alzheimer's researchers last night as Dr Robert Stern, co-director of the Center for the Study of Traumatic Encephalopathy at Boston University's School of Medicine, spoke at the Concord Council on Aging. Stern, an excellent speaker, filled evening with both useful information and hopeful stories. 

I knew we were in for a good evening when he started off with what most would consider a professional and political No-No: he told a joke about a man suffering from Alzheimer's Disease. And his point was well-taken: successful Alzheimer's caregivers have to have a sense of humor.


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Community Builder Avatar Posted by: Jim Reynolds Created on: Wed 08 May 2013 08:19 Last modified: Thu 23 May 2013 04:01
This article was posted in Local Resources, Innovators, Alzheimer's and Dementia and tagged with dementia, massachusetts, elder care, Alzheimer's
 

Emerson Hospital Reduces Infections by Managing Catheter Care, Convenience, and Risks

dr-gregory-martin-emerson-hospitail-concord-maYesterday I attended a presentation by Dr Gregory Martin, Chief Medical Officer of Emerson Hospital in Concord MA.  Dr Martin highlighted, with justifiable pride, a recent program by Emerson to reduce their already-low rate of hospital infection. Anyone familiar with current elder care issues at hospitals knows the concern that the facilities can be a petri dish of infection, and with frail elders and compromised immune systems, the risk of becoming sicker in a place designed for healing is one of the frustrating ironies in today's health care world.

As a home care agency owner, I was particularly interested in his remarks about reducing infection for clients with catheters, since so many of our clients have them. 


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Community Builder Avatar Posted by: Jim Reynolds Created on: Fri 08 March 2013 09:15 Last modified: Fri 08 March 2013 12:37
This article was posted in Hands-On Caregiving, Local Resources, Around the Caregiving Industry, Innovators and tagged with concord, massachusetts, home care, elder care
 

Home Elder Care: How Family Expectations Must Change

Note: The following was published in our monthly column "Living and Loving: Elder Care in the 21st Century" in Gate House News' Concord Journal

 

Aging has changed during the past generation.  From an elderly woman choosing to live alone in Belmont, MA rather than enter assisted living, to a Concord wife with mild dementia struggling to provide senior care for her ailing husband, to a Bedford couple in their 90s and still home with outside help, we see many more families with elders who have moderate to significant needs. Those terms of care can stretch into years.

This requires a change in attitudes and expectations for families to reduce their stress. It’s necessary to reset our expectations and assumptions that result from such widespread changes. Let me illustrate with a story.

Ted and Mikie


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Community Builder Avatar Posted by: Guest Created on: Tue 08 November 2011 00:55 Last modified: Wed 02 May 2012 19:36
This article was posted in The Whole Elder, Hands-On Caregiving, Your Stories, Build Your Caring Network, CCHC News and tagged with aging, senior citizens, home care, elder care, aging in place, assisted living, family care, visiting nurses, family stories
 

Concord, MA Elder Care Back-to-School To Do List

busy-man

Pre-season practices for my kids are underway. College selection is kicking into high gear for our daughter, a CCHS junior. My wife adds a design course to existing commitments. Work is gearing back up. And Mom, nearing 80 in Florida, has begun to need quite a bit of attention. The irony is that I own a home care agency, Caring Companion Home Care in Concord so I talk to busy families in this situation every day.

The Concord Journal has asked me to write a monthly column about elder care for our generation, and what better time to introduce it than during the hectic Back-To-School season? I’ll share the column with our Concord district director, Dr. Deborah Bier (no stranger to readers of these pages), a PhD with 20 years’ experience counseling multi-generational families. We’ll try to provide practical advice combined with a philosophical approach that we have found maximizes the experience of both our elder clients and the adult children who love and care for them.

So in this season of To-Do Lists, here is one that can help keep Mom and Dad safe and keep you sane – and that will hopefully allow you time to enjoy each other and your lives.

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Community Builder Avatar Posted by: Guest Created on: Thu 15 September 2011 21:19 Last modified: Fri 23 September 2011 11:55
This article was posted in Caring for Caregivers, Hands-On Caregiving, Local Resources, CCHC News and tagged with home care, elder care, senior care, caring for aging parents, sandich generations, busy parenting
 

Three Great Strategies for Working with Alzheimer's

costebook.jpgAnyone who works at a Massachusetts home care agency is surrounded by a wealth of resources, but none of them is more valuable than Joanne Koenig-Coste, the nationally-known author of Learning to Speak Alzheimer's.  Joanne spoke recently at Newbury Court, an assisted living facility in Concord Massachusetts, on her passionate devotion to people with Alzheimer's over the past 40 years.  At Caring Companion, we recommend her book over all others to families and those who work with Alzheimer's people.  Anyone who has heard her speak knows that her compassion and energy flow freely from her, and many more ideas flow from her than can be captured in a single blog post. Rather than try that, I have captured three great ideas from her recent address. I'll blog on others at another time.  So for this week, here we go from Joanne:

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Community Builder Avatar Posted by: Deborah Bier Created on: Fri 12 August 2011 15:38 Last modified: Tue 26 June 2012 14:08
This article was posted in The Whole Elder, Caring for Caregivers, Hands-On Caregiving, CCHC News, Innovators and tagged with The Whole Elder, home care, elder care, assisted living, Alzheimer's
 

Heat Advisory Tips, Metro Boston, Massachusetts

NOTE: Elders, babies and those with certain illnesses are at greater risk for heat stress than others. Please take this information to heart! For people not located in Concord, MA, please contact your municipal fire/police departments to find out what types of services are avaiaable to you for cooling.

By Mark R. Cotreau, Fire Chief/Emergency Management Director, Town of Concord Fire Department

19080236.thb.jpg

As you are most likely aware, we are in for a few days of extremely hot weather conditions. Please see the below advisory issued by MEMA.  Additionally residents can access a cooling shelter as noted below:

In response to the extreme temperatures forecast for the next few days, the Harvey Wheeler Community Center will be open as a cooling center Thursday and Friday, 12 noon until 9pm. There are no age restrictions. Please feel free to stop by if you would like to escape the extreme temperatures forecast. If transportation is an issue, during business hours please call 978-318-3020 (the COA Office), or after hours please call 978-318-3400 (Public Safety Dispatch).

Please remember that the Concord Public Library -  Main Library and Fowler Branch - are also air conditioned and welcome the public. The Main Library and Fowler Branch summer hours vary somewhat, and are posted on the Library web site at http://www.concordlibrary.org/pages/general.info.html#hours

Remember last winter when we all wished for warmer weather?

July 20, 2011: MEMA ADVISES CAUTION DURING THIS EXTREMELY HOT WEATHER

With the extremely hot weather the Commonwealth is experiencing, the Massachusetts Emergency Management Agency (MEMA) is advising people to be cautious and is offering some tips to help keep cool and safe.

“A few common sense measures can reduce heat-related problems, especially for the elderly, the very young and people with respiratory ailments, who are more susceptible to the effects of high temperatures,” said MEMA Director Kurt Schwartz. “Here are some tips to follow to stay safe during this hot, humid weather.”

·    Slow down, avoid strenuous activity.  Do not try to do too much on a hot day.
·    Wear lightweight, loose-fitting, light-colored clothing.  Light colors will reflect heat and sunlight and help maintain normal body temperature. Protect your face with a wide-brimmed hat.
·    Drink plenty of water regularly and often, even if you do not feel thirsty. Attempt to stay hydrated.
·    Limit intake of alcoholic beverages.  They can actually dehydrate your body.
·    Eat well-balanced, light, regular meals.  Avoid high protein foods that increase metabolic heat.
·    Stay indoors as much as possible.
·    If you do not have air conditioning, stay on your lowest floor, out of the sun.  Electric fans do not cool the air, but they do help evaporate perspiration, which cools your body.
·    Go to a place where you can get relief from the heat, such as air conditioned schools, libraries, theaters and other community facilities that may offer refuge during the warmest times of the day.
·    Check with your community for information about possible local ‘cooling centers’. You may also want to call 2-1-1 for ‘cooling center’ information or go to <http://www.mass211.org/>www.mass211.org.
·    Cover windows that receive morning or afternoon sun with drapes, shades, awnings or louvers.  Outdoor awnings or louvers can reduce the heat that enters a home by up to 80%.
·    Avoid too much sunshine.  Sunburn slows the skin’s ability to cool itself.  If you are outside, use sunscreen lotion with a high SPF (Sun Protection Factor) rating.
·    Never leave children or pets alone in a closed vehicle.
·    Check on family, friends and neighbors.

In normal weather, the body’s internal thermostat produces perspiration that evaporates and cools the body.  However, in extreme heat and high humidity, evaporation is slowed and the body must work extra hard to maintain normal temperature, which may lead to heat cramps, heat exhaustion and heat stroke.  If you believe you, or anyone you are with, is experiencing a heat-related medical emergency, promptly call 911, and if possible, move to a cooler place.

The Massachusetts Emergency Management Agency (MEMA) is the state agency responsible for coordinating federal, state, local, voluntary and private resources during emergencies and disasters in the Commonwealth of Massachusetts.  MEMA provides leadership to: develop plans for effective response to all hazards, disasters or threats; train emergency personnel to protect the public; provide information to the citizenry; and assist individuals, families, businesses and communities to mitigate against, prepare for, and respond to and recover from emergencies, both natural and man made. For additional information about MEMA and Preparedness, go to www.mass.gov/mema. Follow MEMA updates on Facebook and Twitter.

Community Builder Avatar Posted by: Guest Created on: Wed 20 July 2011 17:26 Last modified: Wed 20 July 2011 17:27
This article was posted in Hands-On Caregiving, Build Your Caring Network, Home Safety and tagged with elders, senior citizens, caregiving, concord, massachusetts, elder care, heat advisory, cooling shelters
 

In Praise of Home Care Caregivers

I am so very proud of our wonderful staff, and want to pay tribute here to their amazing work.

Yesterday I attended the funeral for a Newton, Massachusetts, home care client for whom we cared literally up to the moment of her recent passing.  Four of our caregivers also attended, and I knew they had done an absolutely super job on this assignment for this very special woman and her family.  But it wasn't until the service that I got to hear, directly from the family, chapter and verse of just how special their work was.  I am so moved and proud by the warmth, love, tenderness, and care they gave that I want to pay tribute to them here.

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Community Builder Avatar Posted by: Guest Created on: Sat 09 July 2011 09:00 Last modified: Sat 09 July 2011 09:30
This article was posted in The Whole Elder, Caring for Caregivers, Hands-On Caregiving, Build Your Caring Network, CCHC News and tagged with home care, elder care, aging in place, death, dying, nursing assistant, home health aides, compassion
 

A Challenge to the New England Home Care Community

Improving home care for elderly Massachusetts senior citizens has become passion of mine, and recently I was asked to address the New England Home Care Conference in Newton, MA, on how to use web technology to improve the quality of senior care, or eldercare.  So I ask the room a seemingly-obvious question: “How many of you registered for this online?” Dozens of hands went up among attendees of the largest home care conference in New England, which was the first partnership of the state home care associations in the region. I continued with more obvious questions: How many made your travel reservations online? Dozens. How many shop, pay bills, check kids’ school schedules? Dozens, dozens, dozens -- in each case, nearly everyone.

Then came the punch line.


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Community Builder Avatar Posted by: Jim Reynolds Created on: Mon 27 June 2011 04:00 Last modified: Thu 10 January 2013 17:22
This article was posted in Aging in Place Technology, Around the Caregiving Industry, CCHC News, Innovators, Editor's Choice and tagged with Aging in Place Technology, communications, home care, elder care, nurses aides, new england home care conference, jim reynolds, innovation
 

Important Lessons from Our Wayland, MA Panel Discussion

Recently, I was honored to be part of a four-person panel at the Wayland Public Library speaking on the topic "What's New in Aging?" We discussed navigating the new terrain of aging in the 21st century, followed by a question and answer session from the audience. Juergen H. Bludau, MD (photo at right), Harvard University and Brigham and Women's Hospital geriatrician, and Carol Sneider Glick, Esq, elder law specialist with Squillace & Associates of Boston, were wonderful fellow panelists. (Part 2 of this talk is scheduled for April 6, 7pm at the same location - register here)

I want to note here high points of the evening, including the excellent questions the audience brought. I felt very much at home in the company of these speakers, all on the front lines of bringing best-quality care in a quickly changing landscape. My fellow panelists as well as the audience of about 45 from Wayland, Weston and beyond were enthusiastic and engaged with every presenter's points.

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Community Builder Avatar Posted by: Guest Created on: Mon 07 March 2011 14:17 Last modified: Tue 12 July 2011 22:16
This article was posted in The Whole Elder, Caring for Caregivers, Aging in Place Technology, Local Resources, Financial Issues, Around the Caregiving Industry, Build Your Caring Network, CCHC News, Home Safety, Innovators and tagged with massachusetts, home care, elder care, assisted living, elder lawyer, free lecture, wayland, geriatrician, nurse care manager, nursing homes
 

Senior Care Innovators in Massachusetts - One Stop Elder Care Services

We meet regularly with other firms serving the Massachusetts elder care and home care market to discuss how we can work together to serve our clients better.  At one meeting recently, I was especially impressed with the elder law firm of Summers and Summers in Acton, MA. They are trying to think about elder law and elder care in new ways to serve a changing market.  This is the kind of thinking required to address the demographic and market changes facing us today.

Summers and Summers has expanded their elder law practice to offer Geriatric Care Management services as well. Attorney Cathleen Summers is a Registered Nurse and a Geriatric Care Manager as well.  We know many outstanding GCMs, but most are independent or work at hospitals or home care agencies.  Combining elder law and geriatric care management is rare -- unique, in our experience -- but makes a great deal of sense.  The job of a Geriatric Care Manager is to look at and to manage the "big picture" of a family's elder care needs.  This usually includes estate planning and other legal services, many of which are offered on a transaction basis without developing a relationship between the law firm and the family.

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Community Builder Avatar Posted by: Guest Created on: Mon 07 March 2011 13:31 Last modified: Thu 03 May 2012 19:14
This article was posted in Aging in Place Technology, Local Resources, Around the Caregiving Industry, Build Your Caring Network, CCHC News, Innovators and tagged with aging, Aging in Place Technology, dementia, home care, elder care, technology for elders, disability, elder lawyer, senior care
 

Postponing Wayland, MA Elder Panel Due to Weather

Old Man Winter is back at it again!  We are postponing the below panel discussion set for tonight to another date. More when that date is known. (Would it be more politically correct now to call him "Senior Citizen Winter?")

POSTPONED: Wayland, Ma, Tuesday, Janurary 18, 7 PM, Public Library: Part 1 of 2, "What's New in Aging?" Join a distinguished panel of elder experts speaking on navigating the new terrain or aging in the 21st century, followed by Q&A period.  Juergen H. Bludau, MD, Harvard Gerontologist, Carol Sneider Glick, Esq, elder law specialist, and Deborah Bier, PhD, mental health counselor and home care agency director. (more info here) REGISTER HERE TO BE INFORMED OF FUTURE DATE

Community Builder Avatar Posted by: Guest Created on: Tue 18 January 2011 12:06 Last modified: Tue 12 July 2011 22:16
This article was posted in Local Resources, Build Your Caring Network, CCHC News and tagged with massachusetts, home care, elder care, elder lawyer, free lecture, gerontologist, nursing, care manager, wayland
 

Creating Lifelong Residences for Aging in Place

Striking front entries with winding front stairs... luxurious bath suits with rooms for toilet, shower and dressing... inviting sunken living rooms. These residential features add to the interest and drama.  But given the aging of our population, the homes of the future with higher and more sustained value may be ones suited for aging or disabled occupants.

However, a lot of housing stock now is simply unsuitable for people with mobility or memory  issues. If a family member becomes disabled due to age, illness or injury, a move to a safer environment or an often-costly home modification may become inescapable. And you'd see increased costs of home care for seniors and the disabled.

But "assisted living" can start at home: regardless of the age of the occupants, we can start right now making homes more adaptable for aging in place.  This takes a shift in thinking, but it's one that will pay back the homeowner handsomely. Every time you make a lasting change to the interior or exterior of your home, answer these three questions:


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Community Builder Avatar Posted by: Guest Created on: Sat 18 December 2010 11:49 Last modified: Wed 15 December 2010 16:51
This article was posted in Hands-On Caregiving, Home Safety and tagged with elder care, aging in place, disability, universal access, handicapped accessibility, home design, home renovation, stairs, wheelchair ramps, grading, steps, walkers, mobility problems
 

Massachusetts Home Care - Using Social Media and Web 2.0

The post below is adapted from an except of our white paper, Re-Imagining Home Care: New Needs, New Approaches. This is the 4th in a series of of 11 posts.

Consider the changes in consumer technology since 1980, and stop to think about how they have changed the way home care agencies can now interact with client families.  In contrast to service providers in other industries, home care agencies offer little more than email, if they offer even that.  There are many reasons for this – e.g., concerns about HIPAA regulations and the slow pace of physicians’ electronic medical record adoption.  But failure to take advantage of the wide adoption of Web 2.0 technologies and social media leaves remote family – a fast-growing component of the senior care environment – in the dark about the status, important changes, and key needs of their loved ones.

Any authorized user, anywhere, can instantly know:

  • Login/logout times to confirm that caregivers are on site
  • Meals & diet info
  • Medications taken
  • Hourly log of activities
  • Photos taken during the visit
  • Quantitative, observable changes
  • Qualitative daily report

This is unnecessary and borders on unforgivable. The technology is inexpensive and widely available.  There is no need for remote family to lack any relevant information on a nearly instantaneous basis.  Furthermore, access to this information can easily, at the request of the client, be provided to physicians, case managers, Geriatric Care Managers, or other members of the care team to support follow up care decisions.

Caring Companion Connections has developed a proprietary system delivering all the functionality discussed here and more. All our caregivers use it, every day. Completing online reports is a job requirement, not an optional service - and it is included at no charge with all client visits.  Upon seeing this system, one of our clients said, "You know, when I leave my dog at the kennel, I know more about what happens to him than I do when I have an aide come to my 84-year-old mother's condo. I know what my dog ate, when he went outside, who he played with, when he pooped. I see pictures. But I just have to hope the aides show up and until I go to her condo again, I don't really know what happened."

In the 21st Century, client families should insist upon web access to daily reports of client visits. Just as they would not choose a bank, an airline, or a retail store that could not provide basic account activity information online, there is no reason to accept this failing from a home care agency.  Caregiving staff should carry smart phones or other mobile devices that enable mobile updates. Family members and authorized users should be able to review reports, ask questions, and communicate among themselves regarding the service plan, independent of location.  The improved information flow allows family decisions to be made more quickly and ensures that data is available to all interested parties.  It reduces anxiety, improves peace of mind, and promotes better care.


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Community Builder Avatar Posted by: Guest Created on: Wed 20 October 2010 06:14 Last modified: Thu 03 May 2012 19:06
This article was posted in Aging in Place Technology, Home Safety and tagged with aging, Aging in Place Technology, massachusetts, home care, elder care, aging in place, Home Safety, senior care
 

Concord MA - "Home Care in the 21st Century" Free Lecture

On Thursday October 21, at the Concord MA Council on Aging, we will again present our popular talk 21st Century Caregiving: Essentials for Caring for a Disabled or Aging Loved One.  Our comments will be followed by a question and answer period.

We have given this presentation several times and it is always well-attended.  Come and learn how the new challenges and opportunities of aging in the 21st century can come together to benefit elders and those with disabilities. “21st Century Caregiving: Essentials for Caring for a Disabled or Aging Loved One” is a free lecture and community service. The presentation starts at 7PM at the Harvey Wheeler Center, 1276 Main St, Concord (map).


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Community Builder Avatar Posted by: Guest Created on: Mon 11 October 2010 06:50 Last modified: Tue 12 July 2011 22:22
This article was posted in The Whole Elder, Aging in Place Technology, Hands-On Caregiving, Local Resources, CCHC News and tagged with aging, Aging in Place Technology, dementia, home care, elder care, senior care, caregi
 

Massachusetts Elder Care - Focusing on Wellness, Not Illness

The post below is adapted from an except of our white paper, Re-Imagining Home Care: New Needs, New Approaches. This is the 3rd in a series of of 11 posts.

Referring to a senior adult as a “patient” emphasizes a medical relationship with an assumption of illness. Illness care focuses on what is wrong. Wellness, in contrast, focuses on what is still possible, rather than what is lost.

Serving clients like Ted (see post #2 in this series) has led us at Caring Companion Connections (CCC) to develop approaches to home care with new client requirements in mind. Within this population, nearly all clients have at least some medical needs – a regimen of medications, physical or occupational therapy exercises, diabetes, or similar conditions. Varying stages of dementia take a toll on many. But thankfully, these conditions can often be managed to allow clients to remain engaged in life and living, albeit often with help they have not needed before.

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Community Builder Avatar Posted by: Guest Created on: Mon 04 October 2010 13:40 Last modified: Sat 30 October 2010 08:47
This article was posted in The Whole Elder, Hands-On Caregiving and tagged with The Whole Elder, aging, massachusetts, home care, elder care, senior care
 
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Our custom app tracks iPhone/Android-toting seniors at risk of getting lost. Call for details!

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