Discipline and Leaving CCHC

Employee Files

CCHC employee files are kept online in CCHC's secure database. 

Each employee is responsible for notifying management, in writing, of changes to the following:

1. Cell, computer or car problems
2. Name
3. Address
4. Telephone number 
5. Email
6. Tax information - W4 and M4 or ME4
7. Eligibility to work in the United States (I9 information)

Employee records are CCHC property, Employees may view their file with a member of management. ALL information in the employee files of employees, other than the employee herself/himself, is confidential information as described in this manual.

CCHC cooperates with other companies by providing information, when they ask, about current and former employees. Information released is limited to: dates of employment, most current job title, and verification of wages. No other information is given without written permission from the employee, or as required by law.

Hand Washing Procedure

1- Remove jewelry.

2- Wet hands up to elbows.

3- Apply soap and lather well.

4- Interlace fingers and rub for 60 seconds.

5- Place palm on back of the other hand and rub hand and up your arm 60 seconds. Repeat on the other side.

6- Clean fingernails by rubbing them into the opposite palm.

7- Rinse hands and arms under running water, while holding your hands down, not in the air.

8- Turn off the faucet with a paper towel. 

8- Dry hands with paper towels or a drying machine. Do not touch any appliances.

9- Use a dry paper towel to open the door and throw it away in the trash can.

Caregiver and Client Boundaries

Boundaries create a healthy caregiver-client relationship by setting physical and emotional limits. In home care, it is wonderful to see emontional bonds begin to develop. However, when professional boundaries are not respected, problems are likely to arise.

Possble easons for boundary problems include:

• Personalities
• Mental disorders 
• Cultural differences

Signs of boundariy problems:

1. Caregivers giving too much personal information to the client or family,
2. Caregivers communicating directly to the family instead of the office,
3. Caregivers discussing their schedules with the client or family instead of referring them to management, 
4. Caregivers cancelling visits with the client instead of referring them to management, 
5. Giving ANY kind of advice including medical, and
6. Repeated gift giving from client or family, or from caregiver to client,
7. Clients asking personal questions of the caregiver, and
8. Client or family expecting visits or social time outside of the care setting,

Caregivers may ask themselves if they are treating this client in a different manner than other clients and are their emotions affecting their care of this client?

All employees must:

• Realize what their role is,
• Consult a supervisor if they have any questions,
• Handle issues as they happen, such as acknowledging the importance of feelings, but respondng in a professional manner, and
• Seek professional counseling if needed.

Employees who are found to abuse or take advantage of clients are subject to disciplinary action up to and including immediate termination of their employment.